The challenge
“We miss calls every day—after hours, during busy periods or when someone is off sick. Every missed call could mean lost business, but we cannot afford to hire another phone team.”
KEY FEATURES
What your AI assistant can do for you.
01
Voice AI & natural conversation
The assistant speaks naturally, without a robotic voice or rigid menus. It can understand accents, interruptions and free-flowing conversations. Many callers may not realise they are speaking to AI.
02
Qualify callers to your criteria
You define what makes a good lead. The assistant asks the right questions about budget, timing, decision-making authority and needs, then saves a structured record of each call in your CRM.
03
Automated appointment booking
The assistant checks your calendar in real time, offers available slots and books directly in Google Calendar, Calendly, HubSpot or your own system. No email back-and-forth or waiting.
04
CRM integration & data sync
Every call is transcribed, summarised and saved as a CRM contact. We connect the assistant to your existing tools, whether you use HubSpot, Salesforce, Pipedrive or a custom system.
05
Smart call routing
For complex enquiries, or when a caller asks, the assistant seamlessly transfers the call to the right team member with a short briefing on who is calling, what they need and what has already been discussed.
06
Analysis & optimisation
A daily dashboard shows your call volume, qualified leads, average call length and most common questions. We use these insights to keep improving the assistant.
PROCESS
From the initial idea to an AI assistant that is ready to use.
01
Briefing & call-flow design
Together, we design the call flow: greeting, qualifying questions, objection handling, appointment booking and sign-off. We adapt it to your brand voice and sales process.
02
Technical integration
We connect the assistant to your phone number through a SIP trunk or call-forwarding rule, as well as to your calendar and CRM. After simulated test calls, we go live.
03
Launch & refinement
During the first two weeks, we review real calls and refine the assistant based on caller responses. We tune phrasing, pauses and delivery in detail.
Technology
The tools we work with.
Vapi
Retell AI
ElevenLabs
OpenAI Realtime
Twilio
SIP trunk
Google Calendar API
HubSpot
Salesforce
n8n
FAQ
Frequently asked questions for this service.
INDUSTRIES & USE CASES
Who benefits from AI phone support.
REAL ESTATE
Estate agents & property managers
Automatically qualify viewing requests, assess purchasing criteria and book appointments, without an agent having to handle every first enquiry personally.
TRADES
Trades & service businesses
Sort job enquiries by urgency and value, coordinate estimate appointments and provide customer service outside business hours.
HEALTHCARE
Medical & therapy practices
Handle appointment requests, check insurance details, manage waiting lists and remind patients about upcoming visits.
B2B
B2B sales & lead generation
Qualify inbound leads immediately, ask BANT questions and book them directly into the right account manager’s calendar — without manual handovers.
Next step
Hear how your AI assistant sounds.
We will show you a live demo of an assistant tailored to your business, free of charge and with no obligation.
Book an introductory call